Shipping policy

Shipping Policy for Ray Gods:

Thank you for shopping at Ray Gods! We aim to provide you with a seamless and enjoyable shopping experience. Please review our shipping policy below:

Delivery Timeframe:

• Our standard delivery timeframe for orders in the United Kingdom are between 7 to 10 working days.
• Please note that delivery times may vary depending on your location, local postal service efficiency, and any unforeseen circumstances.

Shipping Methods:

• Ray Gods utilises Cainiao shipping partner to ensure the timely and secure delivery of your orders. Primary delivery partner once in the UK is Royal Mail
• We offer standard shipping for all orders, with tracking information provided for your convenience.

Shipping Charges:

• Ray Gods offers free shipping on all of our items.

Order Tracking:

• Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
• You can track the status of your order using the provided tracking number through the link provided in or email or the Shop app.

Delivery Issues:

• In the rare event of a delivery delay or issue, please contact our customer service team at orders@raygods.co.uk, or call us on 07479 967248. We will work diligently to resolve any concerns and ensure your satisfaction.

Thank you for choosing Ray Gods. Should you have any further questions or inquiries regarding our shipping policy, please don't hesitate to reach out to us.

Contact Information

Business Name: Ray Gods
Email Us: orders@raygods.co.uk

Business Opening Hours:

Monday to Saturday: 8:00 AM – 5:00 PM

Sunday: 10:00 AM – 4:00 PM